How to Build a Simple Online Food Ordering System for Your Cloud Kitchen

Running a cloud kitchen in India is innovative and exciting, but one common problem every owner faces is how to take orders smoothly without relying on third-party food ordering platforms.

Ordering apps connect you with customers, but they charge high commissions, and sometimes their algorithms may place you at the bottom of the list.

That’s where having your own simple online ordering system can save costs and give you direct control over the customer experience.

Here’s a step-by-step guide to building your app or website for your cloud kitchen.

• 1. Decide First - How Customers Will Place Orders

  Customers are tired of paying high delivery charges and handling fees, and kitchens are tired of paying commissions to third-party ordering apps. You need to give customers a direct channel to connect with you and order your food. Some easy options are:

  • A. Develop a simple website with a menu, prices, discounts, offers, and an order button.
  • B. Develop a mobile-friendly web app with ordering and many other features.

  (Choose a very easy-sounding and nice name for your kitchen, and also don’t forget to develop an app that works perfectly on mobile as well.
  We an help with the Website and App)

• 2. Set Your Digital Menu

  Your menu is like the soul of your business, so keep it:

  • Clear and simple - list dishes with short and easy-to-read descriptions.
  • Visual - add clear photos to make it tempting.
  • Flexible - allow easy updates like price, discounts, new items, etc.

• 3. Choose a Smooth Payment Method

  You need to connect the menu, order, and payment. Provide various payment options on your website or app, such as UPI, credit card, debit card, etc.

  Most Indians prefer cash on delivery, so if possible, provide a cash-on-delivery system or partial cash-on-delivery options.

• 4. Manage Orders and Kitchen Workflow

  Once orders start coming in, you will need a basic order dashboard.

  • A. Use Google Sheets or Excel to track orders if you’re just starting. 
    [You can also use a simple minimal App to manage these, We provide affordable Order Management App (both Web App and Mobile App), Lets  Connect to Discuss More About it]
  • B. Move to point-of-sale software later when your orders increase.
  • C. Always keep auto confirmation.

• 5. Don’t Miss Out on Delivery and Customer Engagement

  The success of a cloud kitchen depends on repeat customers, along with taking orders and timely delivery.

  • A. Tie up with local delivery partners or hire your own staff for smooth delivery.
  • B. Send SMS or WhatsApp updates to customers regarding their delivery status, such as "Your order is on the way."
  • C. Collect and save customers' contact information for future promotions.
    [We provide simple Contacts and Promotional Campaigns Management Software at Affordable Price, You can connect with us to know more]

Building an online food ordering system for your cloud kitchen wouldn’t be complicated and expensive with TechInventify. We will provide you with a basic website or app with an integrated payment system and contact information. We will also upgrade your app as your business grows in the future.